Submit your review | |
After becoming paralysed 10 years ago my husband had looked after me and our two children and have always been nervous about outsidecare. He has wanted to go back to work for a long time and now our children are older we thought now is the time to try.
Well what can I say other than we wish we had done this years ago. I couldnt have hand picked better carers if i wanted too ! I absolutely love my ladies, they always make me feel safe, listened too and most importantly for me we have a good giggle! I actually look forward to them coming. They're great with my husband and kids too.
Uzra has been like a member of my family and has been very kind to me
She is always respectful and takes time to make sure that I am comfortable in every way. She is very prompt and always on time. If I would choose a single carer for myself it would her. I am very pleased with the company performance and how well trained the staff are.
I just wanted to say a big thank you to Mercie Gracie Care Limited for the care you have been giving me. I am very thankful to the Constance team who have been helping me so much during this time. A special mention to Nyasha is always good, very very helpful, Karen who is very friendly, Flo who is friendly, Nicole whom I find is kind, Tino who gets things done and the team leader Coco who is excellent and always there to help. I truly appreciate everything the team does for me and it means a great deal to me
Mercie grace have been caring for my wife Lyn for the last year they are a very professional group of carers who do a good job caring in sometimes difficult circumstances thank you to them all
We can’t thank everyone at Mercie Grace enough. From the outset we were impressed by the thorough assessment conducted to establish mums’s needs, her likes and dislikes and the things that are important to her.
Mum is currently confined to bed and has quite demanding care needs. However, the carers take everything in their stride and have such a wonderful manner towards mum. Without exception every carer has provided a first class service.
Having carers coming into your home can be difficult to come to terms with but the transition has been made easy due to the carers’ professional yet kind and friendly approach to mum (and to us).
The team have been very willing to listen to our suggestions on ways to enable mum wherever possible.
The carers at Mercie Grace really do provide an excellent service and always with a warm smile, gentle approach and a genuine desire to give the best care. possible.
Thank you to the wonderful team at Mercie Grace.
I would like to take this opportunity to thank all the carers at Mercie Grace, to name a few - Chipo - Ben - Costa - Alvera - Mary - Shepherd- Rachel I could go on . The care my mum receives is not just of an excellent standard but it is done with compassion, empathy and understanding of her needs, and always ensuring she feels in control of decisions being made. We as a family could not manage without the team, thank you for all your support, care and laughs - Deb
The carer listens to everything i say. Takes it all in,and tells me exactly
How she feels,has a great way of thinking ,and tells the truth
Very good at what she does
To all my carers I would like to say thankyou for looking after me since I came out of hospital you have all been so kind I hope you all have a lovely Christmas. love from Linda
15/12 was the last day my Mum received care from the team at Mercie Grace, as she has moved in to full time care!
Mercie Grace has looked after my Mum since April 2025, they are outstanding!
My family highly recommend the team
Than you
Mercie Grace is a very good at looking after people, when I live miles away and very little family it’s reassuring that I know my mum June is very well looked after by Hazel. Hazel is mum’s favourite carer who goes above and beyond to take care my mum is happy and safe. Thank you Hazel for your commitment to l looking after my mum. Thanks Mandi