Standing with Those Who Served – Our Commitment to Veterans ??

We are honoured to announce that Mercie Grace Care Limited has been formally recognised by the Homeless Soldier Project for the practical and financial support we provided throughout 2025.

 

 

Why this partnership matters

Leaving the Armed Forces can be a difficult transition. Physical injury, post-traumatic stress, limited family networks and a shortage of affordable housing can push some veterans into crisis. The Homeless Soldier Project steps in with:

  • emergency accommodation and food parcels

  • trauma-informed counselling and PTSD therapy

  • employability and life-skills training

  • long-term rehousing and ongoing mentoring

Their mission to restore dignity, independence and hope mirrors our own person-centred ethos.

Why community engagement is critical

  1. Specialist care is essential
    Combat-related trauma, hearing loss and long-term musculoskeletal problems are common among former soldiers, sailors and airmen. Tailored healthcare, counselling and rehabilitation help veterans regain stability and confidence.

  2. Stable housing underpins recovery
    A safe place to sleep is the first step towards employment, education and reconnection with family life. Projects that secure deposits, furnish starter flats and liaise with local authorities can break the cycle of repeat homelessness.

  3. Skills translate, but guidance is required
    Leadership, teamwork and resilience are highly transferable, yet many veterans struggle to translate a military CV into civilian language. Mentoring schemes and vocational training bridge that gap and open doors to long-term careers.

  4. Social connection prevents relapse
    Feeling part of a community reduces the risk of loneliness, substance misuse and mental-health decline. Regular coffee mornings, peer-support groups and outreach visits provide the camaraderie veterans often miss after leaving the Forces.


Practical ways to make a difference

ActionWhy it helps
Donate or fund-raiseEven a modest monthly gift can fund bed packs, hot meals or a course of trauma therapy.
Volunteer time or expertiseQualified tradespeople can assist with property repairs; others might offer CV writing, interview coaching or simply a friendly chat at drop-in centres.
Employ a veteranPartner with veteran employment programmes to access motivated candidates, often with security clearance and advanced technical skills.
Advocate locallyWrite to your MP about affordable housing, attend council meetings, and share reputable veteran charities on social media to widen their reach.
Host awareness eventsCommunity talks at schools, clubs or places of worship help dispel myths and encourage inclusive support networks.

Spotlight on the Homeless Soldier Project

The Homeless Soldier Project, run by the Regiment Support Service, combines emergency accommodation, mental-health counselling and skills training to give veterans a clear route back to independence. Its team works closely with NHS veteran services, local councils and partner charities to ensure no ex-Service man or woman slips through the net.

Learn more or lend your support:
? regimentsupportservice.org/the-homeless-soldier-project

A collective responsibility

Veterans have marched in hostile terrain, delivered humanitarian aid and stood guard so that we may live in safety. When Service life ends, they deserve more than a sleeping bag in a doorway. By donating, volunteering, employing and advocating, each of us can help turn the tide on veteran homelessness.

Together we can ensure that those who once protected our country always have a place to call home.

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Privacy Policy

Mercie Grace Care Limited Mercie Grace Care Limited provides home care and support services. This policy explains how we use personal information when you visit our website, contact us, enquire about care, receive our services or apply to work with us.Mercie Grace Care Limited is the data controller for the personal information described in this policy. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB567205. (ICO)

Information we collect

The information we collect depends on your relationship with us. It may include:
  • Your name, contact details and the content of messages you send us.
  • Information about the care you need, your preferences, your health and your support arrangements.
  • Contact details for family members, representatives and other people involved in your care.
  • Information needed to arrange services, manage payments and respond to concerns.
  • Application details, employment history and references if you apply for a role.
  • Basic information about how you use our website, subject to the cookie choices described below.
We may receive information directly from you or, where appropriate, from a family member, representative, healthcare professional, local authority or other organisation involved in arranging your care.

How we use your information

We use personal information to respond to enquiries; assess, arrange and deliver care; maintain care records; communicate with people involved in your care; manage our services and payments; recruit staff; handle feedback or complaints; and meet our legal and regulatory responsibilities.We use information only where we have a lawful basis under UK data protection law. Depending on the purpose, this may be necessary to provide a service under a contract, meet a legal obligation, protect someone’s vital interests or pursue a legitimate interest, such as responding to an enquiry or managing our services. Where we rely on consent, you may withdraw it at any time.Health information requires an additional legal condition. Where applicable, we process it because it is necessary to provide or manage health or social care, subject to the safeguards required by law. (ICO)

Who we share information with

We share information when it is needed to provide safe, coordinated care or meet a legal obligation. Recipients may include our authorised staff, healthcare and social care professionals, commissioners, regulators, insurers and suppliers who support our systems or services.We do not sell your personal information. We require organisations that process information on our behalf to protect it and use it only for the agreed purpose.

How we protect and retain information

We use appropriate organisational and technical measures to protect personal information and limit access to people who need it for their work.We keep information for as long as necessary for the purpose for which it was collected, taking account of applicable care record, employment, financial and legal retention requirements. We then securely delete or anonymise it.

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Our website may use essential cookies needed for it to work. If we use optional analytics, advertising or similar cookies, we will explain their purpose and provide an appropriate choice before placing them, unless an exemption applies. You can also manage cookies through your browser settings. (ICO)

Your rights

Subject to the circumstances and any legal exemptions, you may ask to access your personal information, correct inaccurate information, have information erased, restrict or object to its use, or receive certain information in a portable format. You may also withdraw consent where consent is the basis for its use.To make a request or raise a concern, contact us at enquiries@merciegrace.org or +44 116 319 3033. You also have the right to complain to the Information Commissioner’s Office. (ICO)

Changes to this policy

We may update this policy as our services or information practices change. The latest version will be published on this page.
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